Refund policy

We aim to ensure customer satisfaction while respecting the handmade nature of our products.

1. Return Eligibility

• Return requests must be made within 48 hours of delivery

• Item must be unused and in original condition

2. Non-Returnable Items

• Custom-made or personalized products

• Items damaged due to misuse

• Sale or discounted items

3. Damaged or Incorrect Items

If you receive a damaged or incorrect product, contact us within 48 hours with clear photos.

4. Return Shipping

• Customer is responsible for return shipping costs

• Shipping charges are non-refundable

5. Refund Process

• Refunds are processed after inspection

• Refunds are issued to the original payment method

• Processing time may take 14 business days

6. Exchanges

We do not offer exchanges.

7. International Orders

We currently do not offer international deliveries or returns.

8. Contact

📧 dircrafts7@gmail.com
📞 +92 944 890397
📱 +92 334 9766122